phi

Automated bot testing

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phi

phi

we built our own

Bot Testing

app

Load testing IVRs and SBCs with thousands of calls. Interactive bot testing with DTMF and speech.

Probe and Hammer your IVR

Place test calls on a scheduled basis to an IVR and interact with it via DTMF or speech (using TTS). Email notifications when expected response is not received on test calls. Use for testing a new IVR before launch; use every day to verify all your IVRs.

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Consulting Services

We provid contact center strategy and roadmap consulting services, and our experienced consultants can help you optimize your contact center operations.

Professional Services

Expert resources to help you plan, design, build, test and launch your contact center and bring the art of the possible to your Customer Experience.

Managed Services

Leveraging our proven ITIL-based Incident and Problem management process, we offer full 24/7/365 support, enhanced with complete MACD  services.