VT.Team provides a comprehensive end to end project and support UC/CX service around Amazon Connect.
Your digital transformation journey starts with Amazon Connect and our passionate team of engineers, developers and CX specialists.
We provide full turnkey services from developing a business case and TCO for Amazon Connect, through design and implementation and Day 2 managed service with a 24/7 responsive, skilled Service & Support Center. Our knowledge of legacy call center platforms offers a simple & safe migration path from your current contact center system to the future of CX.
Start your journey here by using a simple budgeting tool for Amazon Connect
Most customers cringe at the idea of migrating their legacy call center announcements, we have you covered
Upload your announcements to tsb and we can transcribe those announcements using Amazon Transcribe
Do you have a mission critical IVR or voice chatbot?
We built an IVR probe to dial in to your IVR and interact via speech or DTMF to ensure all the functionality is working. Why wait until a user complains?
VT.Team is excited to release their new product offering for Amazon Connect called crs or Caller Reputation Service, a spam filtering tool to prevent your contact center from handling spam or robocalls – crs or Caller Reputation Service.
